Accepted Payment Options
We offer a variety of convenient and secure payment methods to enhance your shopping experience at our trendy women’s fashion store. You can use the following credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. Additionally, we accept Apple Pay for a seamless and quick payment process. When you reach the checkout page, simply enter your card details, and your payment will be processed securely through our encrypted system.
What to Do If Your Payment Is Declined
If your payment is declined when using a credit or debit card, don’t worry. Here’s what you need to do:
Place a New Order
Unfortunately, once a payment has been declined, we cannot reinstate the original order. You will need to place a new order to complete your purchase.
Conduct Necessary Checks
To prevent your new order from being declined, we recommend performing the following checks:
- Card Details: Double-check that all the information on your card is correct, especially the expiry date.
- Security Code: Ensure you enter the three-digit security code (located on the back of the card) accurately.
- Card Issuer: Sometimes, your card issuer may decline the payment without providing us with a specific reason. In such cases, it’s advisable to contact your bank or card issuer to inquire about the decline.
If you’ve verified all the above details and still encounter issues, consider using another card or a different payment method.
Next Steps for Specific Declines
- 3D Secure Declines: If your payment was declined via 3D Secure, you should contact your bank for further information. They may be able to explain why the payment was not authorized.
- Error Messages: If you receive an error message during the payment process, please reach out to us with as many details as possible. Include the exact error message you received, and our customer support team will work to resolve the issue promptly.
Security and Privacy
Your security is our top priority. Our website employs advanced encryption technology to safeguard your payment information during the checkout process. We also adhere to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the highest level of data protection while you shop.
In addition, we take fraud prevention seriously. All credit and debit card transactions are subject to validation and authorization by both us and the card issuer. When making online payments by card, you may encounter 3D Secure security measures, depending on your bank issuer. This could involve entering a password, receiving a security code via email or phone, or using additional authentication methods such as fingerprint scanning or two-factor authentication. For more information about these authentication processes, please consult your card-issuing bank.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. If you don’t see the email in your inbox, please check your spam or junk folder, as it may have been filtered there.
Customer Support
Should you have any questions or concerns regarding payments or any other aspect of your shopping experience, please don’t hesitate to get in touch with us. Our contact details are as follows:
Address: 200 Palm Hills Dr, Richmond, KY 40475
Telephone: +1(770)264-8418
Email: [email protected]
Working Hours: Monday – Friday, 08:00 – 17:00 (UTC+8)
On business days, we are committed to responding to your inquiries within 24 hours. We look forward to serving you and ensuring a smooth and enjoyable shopping experience.